Our team`s most important goal is to ensure Your Satisfaction with Your NeoQi equipment and its impeccable performance.

If you encounter problems using your NeoQi device or you have any questions related to the usage, please fill out the service request form below.

In case your device falls under the warranty period, we suggest you to read general warranty terms, to make sure the warranty covers the cost of the deficiency or not.

Our specialist will contact you as soon as possible. Our customers are our top priority!


    Service Request Form

    Company Name / Name Surname

    Your Email

    Model of Equipment

    Serial Number

    Date of Purchase

    Seller Company Name

    Delivery Address

    Country, City

    ZIP Code

    Telephone Number

    Billing Information

    Case N°1

    Problem Description

    Case N°2

    Problem Description